Tuesday 8 March 2011

Listening in the Workplace

(http://www.cksinfo.com/clipart/signssymbols/handicap/listening-system.png)

Listening is a critical employee and management skill. When employers look for people to hire or promote they find good listening skills to be a useful asset.
Workers are doing more communication than ever before thanks to the internet, team environments, global competition, and emphasis on customer service. And three quarters of communication has to do with listening.
Everyone thinks they know how to listen. Most believe listening is just responding to noise, which explains why so many are bad listeners.

Listening skills are important for your entire careers success and the following topics have tips to help your skills to improve:
  • Poor Listening Habits
  • Types of Workplace Listening
  • Improving Workplace Listening
  • Key Listening Skills
 These tips are mostly meant for workplace situations but can also be applied to your personal life.

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